Business Context
A leading Pharma Company needed to track participation for CME and capture both signature and attendance.
Challenges with Piloting a CME
When we term challenges, they are plentiful across the path. Once we decide to attend and overcome them, that's where we see success.
One of the key challenges for CME execution was the instant participant attendance tracking. The attendance holds key for compliance and understanding the involvement of customers. The participant attendance is one of the core data points for the Pharma Company to initiate post-facto processes like approvals, bill verification, payments to speakers and vendors in quicker and more effective ways.
Our Solution
We built a robust and seamless solution designed to automate the attendance process for CME. The process involved:
- -CME Creation with basic details like CME Date, CME Name, Speaker details, and Participant details.
- -During CME execution, the CME pilot can initiate the process of taking participant signatures one after the other.
- -Provision for the CME pilot to take Speaker signature is also provided.
- -On CME event submission, the full CME attendance and Speaker Letter can be downloaded and mailed.
- -A well-defined analytics framework to provide structured insights into the CME.
Benefits from our Solution
The use of the KEA-CME Attendance model leads to quicker closure of CME events:
- -Reduce the timeline for attendance processing compared to the manual method.
- -Commendable reduction in waiting time for other stakeholders.
- -Reduce manual errors.
- -Prevent loss of documents.
- -Ensure compliance.
- -Improve the participant's experience.
- -Analytics specific to CME and across CME, just at your fingertips.
- -Generation of alerts or enforcement rules to prevent delays and incomplete data.
- -Reusability of the solution to repeat CME events with quick analytics and dashboards.
- -Segmentation and targeting of leads.
- -Environment friendly – reduced paperwork and more time and cost-effective.