Success Stories

A Large Medical Device Company Implemented Kea CRM for South Asian Countries
A leading medical device company adopted KEA CRM to enhance sales efficiency, streamline reporting, and improve visibility in South Asian markets.

A Leading Pharmaceutical Company Reduces its Expense Reimbursement Process Time to its Sales Force by 84%
A leading pharmaceutical company streamlined its sales forecasting with IT-enabled processes, reducing expense reimbursement time for the sales force by 84%.

A Pharma MNC Successfully Manages and Monitors its End-to-End Samples Life Cycle Using Our Samples Manager
A leading pharmaceutical MNC optimized its sample lifecycle with our Sample Manager Application, achieving end-to-end tracking, seamless ERP integration, and enhanced efficiency in sample distribution and management.

Appraisal Process Automation - A Case Study
Our Appraisal Process Automation enabled a leading pharmaceutical company to streamline and optimize its employee performance evaluation and payroll generation. The solution reduced manual errors, shortened process timelines, ensured compliance, and provided analytics-driven insights, improving the overall appraisal experience while being cost-effective and eco-friendly.

Automation of Schemes and Claims Process
Our Automation of Schemes and Claims Process empowered a leading pharmaceutical organization to streamline its sales operations and enhance productivity. The solution addressed challenges in scheme tracking, claim validation, and status visibility, resulting in improved data integrity, reduced paperwork, quicker claim processing, and increased efficiency for the sales team. This led to better customer satisfaction and significant cost reductions.

CME Participant Signature Tracking
The KEA-CME Attendance Solution revolutionized CME execution by automating attendance and signature tracking for participants and speakers. By replacing manual processes with digital solutions, our system enabled real-time attendance capture, streamlined post-event processes like approvals and payments, and provided insightful analytics. This robust solution not only reduced errors and processing times but also ensured compliance, improved stakeholder experience, and supported environment-friendly practices. With reusability for future events and a powerful analytics framework, the solution delivered efficiency and strategic value to the Pharma Company.

Campaign Manager Enables a Leading Pharmaceutical Company to Track and Manage its CMEs
Our Campaign Manager software transformed the way a leading pharmaceutical company managed its Continuing Medical Education (CME) events. By eliminating cash advances, streamlining approvals, and introducing credit card-based expense handling, the solution provided real-time tracking, budget control, and improved compliance. This automation not only enhanced operational efficiency but also offered valuable insights into event expenses and doctor interactions, fostering better strategic decision-making.

Compliance in a SFE Solution Implementation
Streamlining compliance for SFE/CRM solution implementation, we ensured seamless adoption through dedicated support, user training, and rapid issue resolution, enabling faster ROI and improved efficiency for the pharma company.

Data Compilation Using RPA for a Medical Device Company
Automating sales data processing with RPA, we streamlined tedious manual tasks for a medical device company, enabling faster, error-free data compilation and enhanced resource efficiency.

Empowering the Sales Team with Greater Detailing Capabilities
We implemented Kea-CRM with e-Detailing for a global top ten pharma company, enabling better call planning, enhanced doctor engagement, and improved field force efficiency with robust data security and dynamic content delivery.

Event Management - A Case Study
We implemented KEA-Event Management to automate event processes for a leading pharma company, enabling faster event execution, compliance, and better stakeholder experience through streamlined attendance tracking, digital signatures, and real-time analytics.

Implementation of Our Comprehensive CRM Solution Saves Costs and Yields Multiple Benefits
We provided a comprehensive CRM solution that automated processes like call planning, customer visit tracking, and travel expense management for a leading pharma company. By implementing a unified solution, we eliminated errors, provided real-time data, and enhanced decision-making with "one-click" reports, improving efficiency and reducing vendor costs.

Implementation of a Seamless Interface for Travel and Expenses at a Large Multinational Pharma Company which has Deployed a US Based Pharma Specific CRM Product
We implemented a seamless interface for Travel and Expense (T&E) tracking at a multinational pharma company using our solution integrated with their new CRM. This enhanced accuracy in expense reimbursements, provided valuable analytics, and improved operational efficiency without the need for costly third-party solutions.

Implementing CRM / SFE for a Medical Device Company
We implemented a tailored CRM/SFE solution for a medical device company, focusing on account and hospital management, while handling segmentation, customization, and data migration challenges. The solution improved field activity planning, execution, and overall productivity.

Implementing CRM / SFE in Multi-Countries
We successfully implemented a multi-country CRM/SFE solution for a Pharma MNC, overcoming challenges like multi-language support, scope creep, training barriers, and data migration. The solution enabled faster implementation, better planning, and increased productivity while maintaining flexibility and local language compliance.

Implementing Kea - Goal Attainment for a Pharmaceutical MNC Company
We implemented a Sales MIS solution for a Pharma MNC using KEA, streamlining the sales data process by integrating real-time sales tracking and analytics for the field force. The solution automated data updates, eliminated manual tasks, and provided timely insights, leading to faster decision-making and improved performance. This system is now being considered for expansion across the APAC region.

Implementing Our CRM Solution For a Large Pharmaceutical Company in India
We implemented a Sales MIS solution for a Pharma MNC using KEA, streamlining the sales data process by integrating real-time sales tracking and analytics for the field force. The solution automated data updates, eliminated manual tasks, and provided timely insights, leading to faster decision-making and improved performance. This system is now being considered for expansion across the APAC region.

Implementing our CRM Solution for a Pharmaceutical Company in Indonesia
This case study highlights the successful implementation of a CRM/SFE solution for a pharmaceutical company in Indonesia, addressing challenges like offline reporting, HCP interest tracking, and geo-location monitoring, ultimately improving field activity planning, productivity, and analytics.

MIS Using BI Tool
This case study highlights how a pharmaceutical company implemented an end-to-end Business Intelligence (BI) solution using Tableau to overcome challenges in manual data reporting, accuracy, and decision-making. The solution provided real-time KPI metrics, improved sales force productivity, and enabled deeper insights into sales activities, resulting in more efficient operations and reduced costs.

Measuring Lead Customer Potential for a Successful Product Launch in a Pharmaceutical Company
This case study demonstrates how a pharmaceutical company streamlined its customer profiling process for a successful product launch by automating data management, online profiling, real-time analytics, and deduplication, overcoming challenges like geographical complexity and manual data handling. The solution improved data accuracy, customer insights, and timeliness, while significantly reducing paperwork.

More Effective Management of Out-Clinic Activities- A Case Study
This case study demonstrates how a leading Indian pharmaceutical company successfully implemented the KEA-OCAMS (Out-Clinic Activity Management Solution) to streamline their out-clinic activities. The solution addressed challenges such as compliance risks, escalating costs, and lack of analytics, enabling improved monitoring, better targeting of budgets, and significant cost reductions. By aligning with best practices recommended by a top consulting firm, the solution ensured near-zero compliance risk and provided stakeholders with easy access to essential data.

Our Client Saved 90% Cost in Doctor Registration Verification Using RPA
The pharmaceutical company reduced costs by 90% in doctor registration verification by implementing Robotic Process Automation (RPA) with UiPath, automating the manual process of validating doctor registration numbers against the National Medical Commission portal, resulting in faster, error-free, and cost-effective operations.

Unique Doctor Database Creation for a Large Indian Pharma Company
The pharmaceutical company improved its doctor database accuracy by eliminating duplicate records, reducing database size by 50%, enabling advanced profiling, better prescription monitoring, and accurate aggregate spend evaluation, resulting in significant cost savings and enhanced decision-making.