Support Center

Here are some of the most frequently asked queries we have Filed, along with our responses. Please do not hesitate to contact us if we were unable to answer your question.

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Support Center

How often should I update my Call and Tour Plans?

What should be included in a Call Plan?

How can geo-location help in planning territories for medical reps?

What is Geo-location for Medical Reps?

What types of content can be included in e-detailing?

How can I measure the effectiveness of e-detailing?

What is the event management workflow in Pharma CRM?

How can I manage attendee communication before the event? Any option on Emails Triggering?

How can users manage if there are any deviations from the Call Plan?

How are notifications handled in the approval process?

Can I attach receipts or other documents to my expense?

Can users submit their expenses via the mobile app?

How are travel expenses tied to call reporting?

How can users acknowledge sample distribution in the system?

How can I track end-users' sales performance using Keacyte reports?